The doors to our Whitianga and Paeroa offices will be closed for the summer break from 4pm on Friday, 20 December, while our Taupō and Hamilton offices will close for the summer break at 1pm on Tuesday, 24 December. All offices will reopen on Monday, 6 January 2025. To report air or water pollution, unsafe water activities in or on a river, lake or harbour, or make a general enquiry or information request during this time, call us 24/7 on 0800 800 401.

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Contact the Maritime Services team

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Image - regional harbourmasters Our Maritime Services team support and promote the safety of boaties (including kayakers and other vessels users) using the Waikato region's coastal and inland waterways.

The team help develop policy for safe use of our waterways. Our local maritime officers and harbourmasters also promote boating best practice and the safe use of the region's waterways by:

  • regular waterway patrols
  • removal of navigation hazards such as large logs and drifting vessels
  • maintenance of navigation aids and markers such as buoys, beacons and lights, within harbour limits
  • disposal of wrecks and derelict vessels
  • ensuring compliance with the Navigation Safety Bylaw, through education and enforcement
  • maritime signage at boat ramps.

Contact the team or a harbourmaster

To contact your local harbourmaster or one of the Maritime Services team, please call Waikato Regional Council’s freephone on 0800 800 401.

Maritime services for Lake Taupō are provided by the Department of Internal Affairs. If you require a harbourmaster for Lake Taupō (Lake Taupō to Huka Falls), please contact the harbourmaster by phoning 07 378 7176. 

Report a boating incident or complaint

If you would like to report an incident, or you are witness to unsafe behaviour on the water, we encourage you to report it to our Maritime Services team.

Click on the ‘report now’ button to fill out the webform, and a member of our team will be in touch with you.  

Report now