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The doors to our Whitianga and Paeroa offices will be closed for the summer break from 4pm on Friday, 20 December, while our Taupō and Hamilton offices will close for the summer break at 1pm on Tuesday, 24 December. All offices will reopen on Monday, 6 January 2025. To report air or water pollution, unsafe water activities in or on a river, lake or harbour, or make a general enquiry or information request during this time, call us 24/7 on 0800 800 401.

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We work to increase regional resilience to natural hazards. We are response, ready and capable at all times.

The Regional Resilience Team is made up of experts in natural hazard, risk and emergency management and engineers specialising in flood modelling, flood protection and land drainage, who work towards the following key objectives:

  1. To identify, analyse, collate and provide natural hazard information to ensure that natural hazard risk is reduced over time and sound decisions are made regarding current and future development of hazard prone areas.
  2. To ensure that arrangements, standards and processes for emergency response are in place and that emergency management staff have the capability and resources to respond to an emergency event to achieve the best outcome for the community.
  3. To provide robust technical advice and guidance to support effective river management, flood protection and land drainage.