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Our organisation

Our Executive Leadership Team have overall responsibility for implementing council decisions and ensuring the effective and efficient performance of the council.  Each member of the team is responsible for a directorate.  There are five directorates, each made up of workstream-based section teams.

Find out more about the directorates and the work they carry out, below. You can also see how they all tie together in our organisational structure charts.  

To quickly jump to each directorate summary, click on a link here: Community and Services   Finance   Integrated Catchment Management     Resource Use   Science and Strategy   CE's Office

Select the    button to jump to the organisational structure of the relevant directorate or section.

Community and Services  

The Community and Services directorate leads, enables and helps deliver community partnerships, customer services, education programmes, organisational excellence and internal support functions. The directorate is broken up into six sections.

Business excellence and PMO section  

Developing customer focused business solutions and outcomes to improve the way we work as an organisation.

Information services section (3 teams)  

The Information Services section provides the information and technology required to enable the organisation to deliver its services, fulfil its statutory roles and achieve its outcomes. This section is broken into teams that have specific areas of focus. The teams are:

Business solutions

Information and communications technology

Information management

Civil defence emergency management group (2 teams)  

The Group Emergency Management Office develops, applies, and maintains the Waikato Civil Defence and Emergency Management Group Plan. Additionally, the office, under the direction of the Group Controller, is responsible for coordinating regional emergencies through the Group Emergency Coordination Centre. The Waikato Regional Council administers and supports the Waikato Civil Defence Emergency Management Group, and the Coordinating Executive Group with services such as budget development and contract management. This section is broken into teams that have specific areas of focus. The teams are:

CDEM operations

This team delivers CDEM at the local level for those councils that have a service level agreement in place. In addition, it coordinates all operational preparedness and response activities across the CDEM Group’s 11 member councils and partner agencies.

CDEM strategy and planning

This team researches, develops and manages the implementation of CDEM plans for the Waikato CDEM Group. It also provides technical support to and project management for the Group’s members.

Communications and engagement section (4 teams)  

The Communications and Engagement section ensures that the public know and understand who we are as an organisation, use, and are satisfied with, the services we provide, participate in the programmes we run, adopt the behaviours we promote, and know and comply with our regulations.

This section is broken into teams that have specific areas of focus. The teams are:

Communications

Online digital

Customer support

Education

Democracy section (1 team)  

This team supports elected members, democratic decision making, council protocols and processes, official information, or matters related to privacy. They manage all official information and privacy requests, and coordinate public meeting and hearing processes.

People and capability section (1 team)  

Responsible for accountable for council's health and safety and human resources services, systems, policies and procedures. This section's role is to ensure Waikato Regional Council fulfils its obligations as a good employer. In addition they make sure that risk associated with our role as an employer is well managed and our health and safety and people initiatives are aligned with the council's plans and strategic direction.

Tai-ranga-whenua section (1 team)  

The Tai-ranga-whenua team provides an overarching pathway for Māori engagement. Its focus is to enable council’s responsiveness to Māori in delivering on its responsibilities linked to the principles of the Treaty of Waitangi, by developing effective and enduring relationships with Māori which are valuable to all.

Finance  

The Finance directorate takes care of the council's financial management, regional public transport responsibilities, and our corporate buildings, facilities and property and corporate planning (including the annual and long term plans).   The directorate is broken up into four sections.

Finance section (3 teams)  

Accounting services

Treasury management, staff salaries and wages payment, tax compliance, payments to all WRC suppliers, oversight of general revenue accounts owed to the council. Delivery of the financial elements of the annual report.

Management accounting

Monthly management account preparation, forecasting and budgeting. 

Rates

Customer support in relation to all queries regarding rates accounts. Administration of payments and payment arrangements, including oversight of outstanding rates accounts.

Property and facilities section (1 team)  

Responsible for coordinating the day to day operational needs, maintenance tasks and capital works for Waikato Regional Council's building infrastructure and accommodation.

Public transport operations section (1 team)  

Contracting and providing bus services in Hamilton city and for some of the region's communities.

Corporate planning section (1 team)  

Leads the development of the long term and annual plans, including public consultation on determining what work is to be done for the next 10 years, or the next year. They also have the responsibility for performance measurement reporting and production of the annual report, where the year’s achievements are presented back to the community.

 

Integrated Catchment Management (ICM)  

The Integrated Catchment Management (ICM) directorate focuses on catchment management (including land management, biosecurity and biodiversity), river and flood management and natural hazard management. The directorate is broken into five sections, some of which focus on particular areas (known as zones) in the region.

Business and technical services section (4 teams)  

Asset management

Regional land drainage and river management asset and information. This team is specifically responsible for managing the council’s $480 million infrastructure assets.

Business support

Support and monitor the directorate's business processes and systems. This includes administration, project management, and oversight of ICM's procurement and purchasing.

Technical services

Engineering and project management services for land drainage and river and catchment issues.

Regional hazards and environmental compliance

Provision of strategic regional hazard information, and preparing for and responding to marine oil spills and flood events. 

Integrated catchment services section (4 teams)  

Land management advisory services

Aiming to reduce the environmental footprint of agriculture, this team focuses on working with the industry to identify practical solutions, and putting in place support systems that help farmers to implement changes.

Natural heritage

Promotes biodiversity conservation, ecological management and monitoring projects within Waikato Regional Council and to external audiences. Also provides strategic advice on these matters.

Biosecurity - pest animals

Implementation and delivery of animal pest management operations and responsibilities. These responsibilities and priorities are provided in the Regional Pest Management Plan (RPMP) and Marine Biosecurity programme.

Biosecurity - pest plants

Implementation and delivery of plant pest management operations and responsibilities. These responsibilities and priorities are provided in the Regional Pest Management Plan (RPMP). The team also assists with national pest management programmes and work with industry to protect their industry from the adverse effects of pest plants.

Hauraki /Coromandel section (2 teams)  

Oversight, strategic direction and leadership of the Hauraki and Coromandel zones including working with landowners, communities and stakeholders on flood protection, river management, land drainage, sustainable land use and river and harbour management. The section also plays a key role in servicing and managing the regional offices located at Paeroa and Whitianga, and includes our operations drainage and river management work crews, based in Paeroa and Te Aroha.

Lower Waikato / West Coast section (2 teams)  

Oversight, strategic direction and leadership of the Central Waikato, Lower Waikato, Waipa and West Coast zones including working with landowners, communities and stakeholders on flood protection, river management, land drainage, sustainable land use and river and harbour management. The section also includes our operations drainage and river management work crews, based in Gordonton and Tuakau.

Upper Waikato / Taupō section (1 team)  

Oversight, strategic direction and leadership of the Taupō and Upper Waikato zones including working with landowners, communities and stakeholders on flood protection, river and catchment management and promoting sustainable land use. The section also plays a key role in servicing and managing the regional office located in Taupō, and includes our operations drainage and river management work crews for that area.

Resource use  

The Resource Use directorate (RUD) looks after Waikato Regional Council’s consenting and compliance responsibilities. These responsibilites are given under the Resource Management Act 1991 and the Building Act 2004. The directorate also takes care of council’s navigation safety functions. The directorate is broken up into four sections

Investigation and incident response section (1 team)  

Investigates serious breaches of environmental or maritime regulation. They also respond to reports from the public about environmental pollution and non-compliance incidents.

Farming services section (2 teams)  

Farming services

Assess and make decisions on resource consent applications that are associated with pastoral farming, forestry, farm based quarries and rural earthwork activities. This team also takes care of compliance monitoring associated with current resource consents for those sectors.

Maritime services

Responsibility for navigation safety functions. This includes education and compliance activities, debris removal, and inspecting and maintaining the region’s network of navigation aids. The region’s harbourmasters are part of this team.

Industry and infrastructure section (6 teams)  

Assess and make decisions on resource consent applications for RMA related activities not managed by the Farming services section. The Industry and Infrastucture section is broken into teams that have specific areas of focus, and each team also takes care of compliance monitoring associated with their sector's current resource consents. The teams are:

Coastal, inland waters and minerals

Farm water

Industry

Infrastructure

Land development

Water allocation 

Business Support section (1 team)  

Provides a customer support service for the public and administrative support to the directorate. They help the directorate operate efficiently, and also make sure that business planning, measurement and reporting occurs in accordance with council requirements .


Science and Strategy  

The Science and Strategy directorate gathers, analyses, interprets and translates information on Waikato’s natural resources, community and economy in order to achieve positive regional outcomes. It’s future-focussed, delivering evidence-based knowledge which enables the council to effectively respond to emerging issues and new challenges. It provides context for decision makers in a variety of settings that make a real difference for the region and it informs the council’s statutory functions under the Resource Management Act 1991 and Local Government Act 2002. Key to its purpose is the consistent delivery of high quality policy advice, as it enables the direction of key issues to be influenced, the region to be strategically positioned and the council to meet its legislative requirements and ensure environmental quality is well managed.

Integration and infrastructure section (3 teams)  

This section acts as the connector between the delivery of science, strategy and policy to the organisation and community. They are the key contacts for territorial authorities and key stakeholders to assist in alignment of regional policy outcomes.

Business support

Support and monitor the directorate's business processes and systems.  This includes research library services, and providing administrative and project coordination support to the directorate.

Transport and infrastructure

Develops strategic transport policy for the region, and implements road safety and transport choice programmes. 

Policy implementation

Development, oversight and implementation of Waikato Regional Council policies, in particular the Regional Policy Statement.

Monitoring section (3 teams)  

Sampling, data collection and reporting on state of the region's environment.  The section is broken into teams that have specific areas of focus. 

Environmental data

Hydrology

Water quality, coast and ecology

Policy section (2 teams)  

This section develops  practical, agile, and future focussed policy for the Waikato region.  The section is broken into teams that have specific areas of focus. The teams are:

Land and coast

Water

Science section (3 teams)  

Provide science-based evidence on the allocation and management of the region’s natural resources.  The section is responsible for gathering, analysing and communicating environmental information related to air, coasts, geothermal resource, groundwater, lakes, rivers and streams, land use, soil, biodiversity and hazardous substances. This section is broken into teams that have specific areas of expertise and focus. The teams are:

Coastal

Land and soil

Water

Social and economic science section (1 team)  

Provide strategic advice on the social and economic contexts of the region. The team are also responsible for the collection, provision and interpretation of social and economic data, and for developing strategies and methods to enable Council to be a leader in the space of community engagement.

Spatial information section (3 teams)  

This section is broken into teams that have specific areas of focus. These teams enable delivery of spatial information such as maps and data as well as undertaking spatial modelling bringing complex layers of data together to bring meaningful information to the organisation and our community. The teams are:

Spatial analysis and modelling

Spatial information and data management

GIS administration 

Strategy section (1 team)  

Identifies emerging environmental, economic and community issues for the Waikato region, and helps plan for and position the region (including Waikato Regional Council) to address these issues.

 

CE's Office  

This is a stand-alone unit, rather than a directorate, providing executive support to the Chief Executive, and legal advice and services for the organisation.